About Us:
Tobydeals is basically an e-commerce site that sells technology-related items like lenses, mobile and tablets, audio players and gadgets. Technology changes from time to time and we strive to bring you the latest products at a place that we gather after extensive market research.
We work hard to give you the best online shopping experience with the lowest prices available. We offer you free shipping nationwide. If you use coupon codes present on coubis.com you will get free shipping option on your order.
We have strong privacy control in place. We want to have complete peace of mind while shopping at Tobydeals. Our site is encrypted according to best privacy rules and your information is safe with us. We will send you the valuable recommendation, offers and tips only.
All our orders are processed within three business days when order is placed on our website. We strive our best to provide you with the product as soon as possible. We ensure to provide incredibly fast shipping.
Shipping time:
All the products that we have are genuine, brand new packed items. We offer best-priced items stocked in our warehouse in Hong Kong. From Hong Kong, we ship the best-branded products to you.
We ship only to Australia and New Zealand. We do not deliver at Hotel address, PO box or guest houses. We try our best to deliver all the orders within 24 to 72 hrs. Saturday and Sunday are not our working days so are excluded from this period. We deliver within 3 to 8 days near metro areas.
Returns:
If you inform us about your change of mind before we have processed and packaged your order you will get a full refund against the product. Our refund usually takes from 3 to 7 working days. In case you inform us after we have shipped your product we will give you fourteen days money-back guarantee. In that case, we will deduct the shipping cost from the total expense.
in case of faulty or wrongly delivered items, toby deals will arrange its own pick-up.
We do not accept returns if you send us missing items or in case the product is not packed in it's original packing. In case you want your product to be returned back please do not use it or send the incomplete product. In that scenario, we do not give you a refund or take back the product.
Due to hygiene issues, we do not return headphones, earphones or personal care items like shavers. Any activated Apple product can not be claimed under 14 days money back policy due to quality check issues as these items are original and brand new.
